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Going Travelling Privacy Notice

 

Who we are

Going Travelling Pty. Ltd is based in Queensland,  Australia. When we refer to “Going Travelling”, “we”, “our”, or “us” in  this notice, means Going Travelling Pty. Ltd, we operate www.goingtravelling.info, www.isitsafetotravelto.com, and www.travelsitesguru.com. While using our Site, we may ask you to provide us  with certain personally identifiable information that can be used to  contact or identify you.Going Travelling Pty. Ltd. is the contact for any  data protection issues. You can raise any issue with your local  regulator where you are.


Your information – how, what and why we collect it

We may collect information about you when:

  •  you give it to us (for example, when you sign up to receive our emails),
  • you post content in our products and services  such as, posts you might make to our website, or via our social media  platforms, and
  • sometimes automatically (for example, technical  information that transfers when you view our sites or applications on  your phone or computer).

Going Travelling will not, and does not, sell  information about you to anyone. We only use your information as set out  in this notice and we will only share your information with third  parties for commercial purposes if we have your consent to do so; to  provide a service you have engaged us or any other services providing a  service for us (which might involve them handling your information); or  where we’re obliged by law to share information with authorities.


The you give us information

You may give us personal information like your  name, email address, phone number, postal address, and/or other  information. We use this information to:

  • receive and reply to feedback, correspondence, and queries from you
  • receive and process orders from our online shop and provide support if you’re having issues receiving your order
  • personalize or improve the way our products and content are presented to you
  • when you ask us to, we will send you emails  containing travel, product, and services information, marketing,  third-party information or offers chosen by us from our commercial  partners or other companies, surveys, contests and advertisements. to  provide a service you have engaged us or any other services providing a  service for us
  • you can unsubscribe any time using the  unsubscribe link at the end of emails, or emailing us and request  emails, newsletters, marketing or promotional materials and other  information that you have requested cease.
  • manage our competitions and contact the winners
  • by posting personal information contained in  photographs, comments, and stories that you post to our websites, apps,  and/or social media sites, or send directly, you allow us to allow you  to share your experiences on our website, posts, apps, and social media  sites.


When you post content we also collect and use personal information contained in photographs and stories that we publish (like faces and  other information about people contained in other media) allowing us to:

  • allow you to share your experiences with fellow travellers on our web forums, mobile applications, and social media sites
  • allow us to manage communications and make sure  that this content comply with our terms and conditions on our websites,  apps and social media.


When we receive your information automatically

When you view our sites and applications on your  devices, we collect technical information like: the type of device you  are using (e.g. phone, computer, other); the version of the operating  system running on the device; the version and build of the application  being used; anonymous usage statistics and crash reporting data; and  unique identifier details for your device such as the IP address (a  unique number that identifies your computer whilst accessing the  internet), IMEI number (a unique number that identifies your mobile  phone), or advertising identifier (unique ID that enables us to show you  ads that are targeted to you). However, unique identifiers are  anonymised and we do not use this information to identify you as an  individual.We consider this necessary either to process and  administer your contractual use of our sites and applications, or for  our legitimate interests in operating and improving them (including  personalising your user experience). Specifically, we use these details  to:

  • display information correctly on your device
  • provide you with location-specific information where you ask us to
  • show you advertising that we think will be more relevant to you

This data will only be shared with third parties  who assist us to provide these services to you. This data may be cached  on your device for short periods of time in order to improve user  experience and make our applications and websites more responsive.We use Google Analytics to gather and process this data(log data).


Log Data

Like many site operators, we collect information  that your browser sends whenever you visit our Site (“Log Data”). This  Log Data may include information such as your computer’s Internet  Protocol (“IP”) address, browser type, browser version, the pages of our  Site that you visit, the time and date of your visit, the time spent on  those pages and other statistics. In addition, we may use third party  services such as Google Analytics that collect, monitor, and analyze  this collected log data. You can check their policies at Google  Analytics.


Who do we give personal information to?

If you make a purchase from our online shop or  through sales using your credit card, paypal, etc. we may provide your  information to credit card payment processing companies, or the like.  When we give your information to these businesses and individuals, this  may involve transferring your data from one country to another. If legal  issues arise we may also have to make disclosures to relevant  organisations such as regulators, legal representatives, etc. to deal  with these matters.

Your use of other people’s information on our platforms

When contributing respect the privacy of others and don’t share their information without their consent.If you want to post information about yourself to  our sites or social media you understand your information will be  shared. If you later decide you’d like your information removed from a  site or social media,contact us and where reasonable and possible, and  subject to considerations of public interest and freedom of expression,  we will remove that information at the next practically possible.

Your rights to Privacy

You have rights in relation to our use of your  personal information. If you want to contact us about any of your  rights, specify in your request and send it by email to privacy@goingtravelling.info.  We will do our best to respond to any request within 30 days of  receiving it, but it may take longer in some circumstances. Not obliged  to say yes to a request: if our answer to your request is no, we’ll  explain why. If you disagree with our reasons you can seek information  from relevant bodies.


Request access – you can ask us what information we hold about you and check that we  are complying with the laws that apply to the way we use your  information. We won’t charge you a fee for this, unless you ask for  excessive information or you repeatedly contact us or you don’t have a  proper reason to contact us. If you make repeat requests or we don’t  believe you have a proper reason for asking us, we might refuse your  request. We might ask you for more information about yourself so that we  can make sure you are who you say you are before providing you with any  information. 


Request correction – if you think that we have incorrect or incomplete information about  you, you can request that we correct or update it. If we think the  information is actually correct, we will tell you why. While we are  assessing whether or not the information is incorrect or incomplete we  will restrict the information. If we have provided incorrect or  incomplete information about you to someone else, we will request that  they also update your information following your request.


Request deletion (“right to be forgotten”) – in the following situations you have the right to ask us to delete your information:

  • if we no longer need your information for the purpose that we collected it
  • if we asked you for consent to use your information, but you want to withdraw that consent
  • if you object to our use of your personal information and there is no legitimate business interest for us to keep using it
  • where we’re using your information against the law
  • where there is a legal obligation that means your information has to be erased

We aren’t always obliged to delete your  information when you request it, but if we don’t think we need to delete  your information we will tell you why. If we are obliged to delete your  information and we have provided that information to someone else, we  will, where possible, ask them to delete the information.


Object to or restrict processing – you have the right to object to us processing your information where  we are processing your personal data for reasons of our legitimate  interests and that processing is now causing you harm or you believe it  is unlawful. When we receive any objection to processing on these  grounds, we will generally restrict access to the information you’ve  contacted us about while we assess whether our legitimate interests are  lawful and override your objection. If we can demonstrate that our  lawful reasons override your objection or that we need to keep your  information for legal claims, we are allowed to continue to process your  personal information. Otherwise we will either restrict processing of  your information or stop processing it altogether.


Transfer of your information – where you have provided information to us with your consent, you have  the right to request that we provide your information to you, or to  someone else, in a commonly used electronic form. We will not charge you  for the transfer of your information unless your request is excessive.  Also, we have to protect other people’s personal information which means  that we may have to remove some information before transferring your  information.


Withdraw consent – if we have asked you for your consent to process particular items of  your personal information, you are entitled to withdraw that consent at  any time. If you wish to do so please send an email to privacy@goingtravelling.info explaining which information you are referring to. We will stop  processing this particular personal information as soon as possible  after receiving your withdrawal. You will not be penalised in any way  for withdrawing consent to any processing of your personal information.  You can unsubscribe from one of our emails, by going to the  “UNSUBSCRIBE” link in the footer of any email to remove yourself from  our list.As stated above, none of these rights are absolute  and we may have lawful reasons to continue processing, whether or not  linked to our core public interest activity as a publisher of journalism  and travel writing.


Retention of your data

We will only retain your personal data for as long  as we have a lawful reason to do so, linked to the purposes set out in  this Privacy Notice (including arts and journalism). This is subject to  any reasonable requests by you which will be considered as above

Site Contributions

Using or posting content on our websites or social  media, in doing so, you agree to the following terms on your use of  their application.You agree that all which you contribute to the  site is your own work. You license us the non-exclusive, perpetual,  irrevocable, royalty-free, worldwide rights to reproduce, communicate,  edit, store, adapt or otherwise use any content you upload to the site,  including any feedback, posts, media that you submit through the site,  via third party applications available through the site. This includes  the right to sublicense to others at our discretion.You also consent to to your content being altered,  edited or adapted for such uses, or to ensure your content does not  infringe these terms or breach the law, as we see fit, Although we  generally attribute you as the author, it’s not always possible. So you  consent to us not attributing authorship to you, or only attributing  your registered ‘handle’. We will ask you before publishing your real  name.


Prohibited content. You must ensure that your content does not contain anything that breaches any laws or rights, including by:

  • defaming any person
  • breaching any intellectual property rights
  • containing personal information (contrary to our privacy policy)
  • containing commercial advertising
  • containing excessively coarse language or content which would be rated R, RC or X by the Australian Classification Board (see www.classification.gov.au)

If you would like to include someone else’s  copyright material, trademark or other intellectual property in your  content you must first obtain and keep their written permission.

Removal of content and termination of accounts

We may remove your content from our websites and social media in our discretion.We may block, terminate or suspend your  registration (and any future accounts) if you have breached these terms  multiple times or if the breach is serious.

Changes To This Privacy Policy

This Privacy Policy is effective as of 14 August  2019 and will remain in effect except with respect to any changes in its  provisions in the future, which will be in effect immediately after  being posted on this page.We reserve the right to update or change our  Privacy Policy at any time and you should check this Privacy Policy  periodically. Your continued use of the Service after we post any  modifications to the Privacy Policy on this page will constitute your  acknowledgement of the modifications and your consent to abide and be  bound by the modified Privacy Policy.Reporting abuseIf You Believe Any Content On Our Sites Infringes  These Terms, Please Use The Report Abuse where Function Available  Throughout The Sites or email us at privacy@goingtravelling.info.Contact UsIf you have any questions about this Privacy Policy, please contact us at privacy@goingtravelling.info.
Last updated: 2019 


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